That kind of behavior, though, can arouse suspicions, and hotel operators do have the right to check in on their guests, said Rauch and Sanderlin. In the case of Paddock, part of his meticulous planning leading up to the shooting was to leave a “Do not disturb” sign on his door for several days. Rauch, however, says he will step up his training of staff and add “active shooter” to the training for handling emergencies.ĭebra Sanderlin, general manager of the 102-room Bristol Hotel in downtown San Diego, agrees that regular training of staff - with a focus on the mantra, “If you see something, say something” - is a hotel’s first line of defense in keeping guests safe. It’s a big inconvenience to the 99.99 percent of hotel guests who are there to enjoy themselves or do business, so to put them through what they’ve already been put through at the airport, it’s not so guest friendly.” “I don’t think we want to start using metal detectors,” Rauch said.

While the safety of guests is paramount for hotels, so, too, is the premium guests place on privacy and convenience.

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